Privacy Policy

Introduction

This privacy policy ("Privacy Policy") applies to personal information collected by MifiHub ("we," "us," or "our") through our services, including our mobile app, web platform, or any other platforms that link to this Privacy Policy (collectively, the "Services"). This policy outlines how we process personal information relating to identified or identifiable individuals ("Personal Information").

We value your privacy and are committed to handling your Personal Information responsibly. This Privacy Policy explains our practices regarding the collection, use, storage, and sharing of your Personal Information.

Processing of Personal Information

Information You Submit to Us

• Fitness Information: To enhance your experience or enable certain features, you may provide information such as your height, weight, goal weight, workout frequency, workout location, injuries, and food preferences. This helps us and your coach personalize workout and meal plans for you.
• Progress Information: You may also choose to share progress updates with your coach, including information like measurements (height, weight, etc.) and images related to your fitness journey.
• User Content: You may provide content such as text, images, sound, video, or other media through chat features to communicate with your coach. This is done to facilitate better coaching and guidance throughout your fitness journey.
• Payment Records: While we do not collect financial information, we display a list of payments made by clients. However, we do not interfere with payments or financial transactions between clients and coaches.

Information We Do Not Collect

• We do not collect user IP addresses or location data.
• We do not request financial information (e.g., credit card details) from clients.

Use of Personal Information

We use the Personal Information collected for the following purposes:

• Personalized Coaching: To enable coaches to tailor fitness and meal plans based on the information you provide.
• Progress Tracking: To allow you and your coach to monitor your progress over time.
• Communication: To facilitate communication between clients and coaches, enabling the exchange of messages, images, videos, and audio through our chat services.
• Service Provision: To improve and maintain the quality of our Services, including assessing service levels and features used by clients.
• Security: To maintain the security of our Services and protect your data from unauthorized access or misuse.
• Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Factors considered include:

• Legal requirements
• The purpose for which the data was collected
• Costs and risks associated with retention and deletion

After the retention period, we will delete or anonymize your Personal Information.

Your Rights

You have certain rights regarding your Personal Information, including:

• Right to Access: You can request access to the Personal Information we process about you.
• Right to Correction: You may correct any inaccurate or incomplete Personal Information.
• Right to Deletion: You may request the deletion of your Personal Information under certain conditions.
• Right to Data Portability: You can request a copy of your Personal Information in a structured format.
• Right to Withdraw Consent: You can withdraw consent at any time if we process your information based on consent.

To exercise these rights, please contact us using the details below.

Security

We take the security of your Personal Information seriously. We have implemented reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access or disclosure. However, no security system is foolproof, and we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

• Email: contact@mifithub.com